Well, we have this saga about our internet access. Once we had unlimited data from Alltel, but because we now move so much, we were in roaming areas a lot. Apparently, Alltel can cancel your service as they see fit, even though you have paid promptly for many, many years... Without notifying me. How about this one? We have our landline phone on suspended service because we are not home. Makes sense, right?
We have FIVE lines with Alltel. They claim that the only line they can use to contact us is our suspended landline. Five Alltel lines. No notification. Now that's customer service.
You know if I owed them money, they would have called all five of those lines until they got their money.
It's sad. I have been so pleased with my Alltel service. But they split up and our part is owned by AT&T - well, it's transitioning thereto. Bud's work phones are AT&T. I am sooooo not impressed. We go places that most people don't know exist, like say, Roodhouse, IL or Thedford, NE. His phone and air card rarely have service in the boonies, until recently the Alltel phones have worked - without roaming - everywhere except the mountains in Montana. But since most of Alltel was bought out by Verizon, we are more frequently in areas with roaming charges on the phones. So we don't call. (And I hate to text, but that's another day.)
All the Alltel contracts will be over in October.
I won't stay with AT&T.
Who's your provider and what do you like/dislike?
